WakilBhai LogoWakilBhai

Scammed Online? Where to Complain — Fake Shopping, Job and Investment Frauds

புதுப்பிக்கப்பட்டது: எழுதியவர் WakilBhai Editorial Teamமதிப்பாய்வு செய்தவர் Adv. Sneha Iyer, Bar Council of Tamil Nadu & Puducherry, TN/1187/2013
60 வினாடி பதில்

For any online scam — fake shopping site, work-from-home job fraud, or an investment/trading app that vanished — report on cybercrime.gov.in and call 1930 if money moved, ideally within 24 hours. Complaints are free. For paid products and services, the consumer commission on e-Daakhil is a parallel route within 2 years.

Report within 24 hours1930 if money moved₹0 to complain

சட்டப்பூர்வ காலக்கெடுக்கள்

  1. Golden hours — Call 1930 (money paid) (from the payment)
  2. 24 hours — File on cybercrime.gov.in (ideally, from discovery)
  3. ASAP — Bank chargeback/dispute (card/UPI dispute with your bank)
  4. 2 years — Consumer commission (e-Daakhil) (from the cause of action)

படிப்படியாக: என்ன செய்வது

  1. 1

    Stop further payments and freeze

    Cut every channel the scammer has to you or your money.

    விவரங்களைப் பார்க்கவும்

    Do not pay any "release fee", "tax" or "verification charge" — follow-up demands are part of the script. If money moved, call 1930 immediately and ask your bank to dispute/chargeback the transaction. Block the numbers and profiles, but screenshot everything first.

  2. 2

    Collect evidence before it disappears

    Screenshots, payment proofs, URLs, phone numbers, ads.

    விவரங்களைப் பார்க்கவும்

    Save the website/app URL, the ad that hooked you (Instagram/Telegram/WhatsApp), chats, the receiver UPI IDs/account numbers, and your payment records (UTR numbers). Scam pages get deleted fast — your screenshots become the primary evidence for the police and the bank.

  3. 3

    Report on cybercrime.gov.in

    One national portal covers shopping, job and investment frauds.

    விவரங்களைப் பார்க்கவும்

    File under "Report Other Cybercrime" or financial fraud at cybercrime.gov.in with your evidence bundle. Online cheating is Section 420 IPC (now Section 318 BNS); impersonation online adds IT Act Section 66D. Job frauds demanding fees and fake investment platforms are the same offence dressed differently. Track the acknowledgement number; escalate to your local cyber cell if nothing moves in 2–3 weeks.

    இதை உங்களுக்காகச் செய்கிறோம் — ₹199
  4. 4

    Use the consumer route in parallel

    Paid for a product/service that never came? e-Daakhil also applies.

    விவரங்களைப் பார்க்கவும்

    Where you paid a business for goods/services (fake or non-delivering shopping sites, paid "job placement" services), you are also a consumer: complain via the National Consumer Helpline 1915 and file on e-Daakhil within 2 years. Claims up to ₹5 lakh have no court fee. See our consumer forum guide for the full process.

செலவுகள் & என்ன எதிர்பார்க்கலாம்

  • cybercrime.gov.in / 1930 / 1915

    All government channels

    Free

  • Consumer complaint on e-Daakhil

    No fee up to ₹5 lakh claims

    ₹0–slab

  • Complaint drafted by us

    Cyber cell / police complaint documentation

    ₹199

  • Advocate consultation

    For large losses or cross-state fraud

    ₹299

Never pay anyone who promises recovery of scammed money for an upfront fee — legitimate recovery flows only through the 1930 freeze, your bank, the police and the consumer commission.

Police Complaint/FIR Draft — ₹199

2 வேலை நாட்களில் வழங்கப்படும்

எனக்காகச் செய்து முடியுங்கள்
முதலில் வழக்கறிஞரிடம் பேசுங்கள் — வாட்ஸ்அப்பில் இலவசமாக 10 நிமிடம்சிக்கலான விஷயமா? முழு வழக்கறிஞர் ஆலோசனையைப் பதிவு செய்யுங்கள் →

இந்தப் பிரச்சினைக்கான இலவச வடிவங்கள்

Consumer Complaint Letter to Seller

இலவசம்

அடிக்கடி கேட்கப்படும் கேள்விகள்

Where do I complain about an online scam in India?

The National Cybercrime Reporting Portal (cybercrime.gov.in) is the single national channel; call 1930 first if money moved so it can be frozen. For paid products/services, the consumer commission via e-Daakhil is a parallel remedy, and the National Consumer Helpline (1915) mediates free.

I paid a fee for a work-from-home job that turned out fake. Is that a crime?

Yes — collecting money on a false promise of employment is cheating under Section 420 IPC (now Section 318 BNS). Report on cybercrime.gov.in with the ad, chats and payment proof. Genuine employers do not charge registration or training deposits before hiring.

The scam website has vanished. Can anything still be done?

Yes. Your payment trail is the anchor: the receiving account exists even after the site is gone, and can be frozen or traced by the bank and police. This is why screenshots, UTR numbers and receiver details taken early matter so much.

Can I get a chargeback for a card payment to a scam site?

Often, yes. Dispute the transaction with your card issuer immediately, citing fraud/non-delivery — card network rules allow chargebacks within tight windows. Attach your cybercrime complaint acknowledgement; it materially strengthens the dispute.

Investment app showed profits but blocks withdrawal unless I pay "tax". Should I pay?

No. The displayed profit is fake and the "tax"/"withdrawal fee" is the actual extraction step of the scam. Stop paying, preserve the app screenshots and payment trail, call 1930 for the amounts already paid, and file the portal complaint.

தொடர்புடைய வழிகாட்டிகள்

Money Gone in UPI Fraud? Act in 24 Hours — 1930 Helpline, Bank & Cybercrime Portal

If money left your account in a UPI fraud, act within the first 24 hours: call the national cyber helpline 1930 immed…

நுகர்வோர் மன்றப் புகார் எப்படி அளிப்பது — e-Daakhil, கட்டணங்கள், நடைமுறை

நுகர்வோர் புகார் அளிக்க, முதலில் விற்பனையாளருக்கு தீர்வு கோரும் எழுத்துப்பூர்வப் புகார் அல்லது சட்ட நோட்டீஸ் அனுப்புங…

இந்த வழிகாட்டியை வாட்ஸ்அப்பில் பகிரவும்

இந்தப் பக்கம் பொது தகவலுக்காக மட்டுமே வழக்கமான சட்ட நடைமுறையை விளக்குகிறது. இது சட்ட ஆலோசனை அல்ல. உங்கள் சூழ்நிலைக்குத் தகுதியான வழக்கறிஞரை அணுகவும்.